Industrial maintenance and technical assistance.
For IVEL Energy Group maintenance does not mean only repairing a plant: it means guaranteeing operational continuity, safety and reliability. Nine technical areas, one point of contact, independent of any manufacturer: from Tirano, Italy, across Italy and Europe.
- 8hTo reply to a request, at most
- 24–48hTo be on site
- 3 × 2Teams at the same time, two technicians each
- 2018IVEL Energy Group; technical experience since 2013
Machines and plants of every make.
We are an independent, multi-brand technical company: we work on the plants you find on site and on the factory floor, without being tied to any manufacturer. That holds for assistance and for spare parts.
Nine technical areas, one point of contact.
The technologies differ; the approach does not: understand the machine before touching it, and understand why the fault happened before replacing a part.
From the call to the job.
The path is the same for all nine areas, and it exists to avoid the single biggest waste of time: arriving without knowing what you will find.
- 0 h
The request
Sector, type of machine and the problem observed, with photographs or documentation attached. The office answers Monday to Friday, 9:00–17:00; for a plant standing still, +39 333 391 2318 answers 24 hours a day, 7 days a week.
- within 8 h
The assessment
We reply within 8 hours. We read the material and assess whether a site visit is needed or we can act straight away.
- 24–48 h
The job
On site within 24–48 hours, in Italy and in Europe. We assign the technicians best suited to the type of fault and plant: three teams of two can work at the same time.
- job closed
The report
Documentation of what was done, and the guidance not to end up in the same place again.
Four disciplines together
An industrial fault rarely stays inside one of them: covering all four is what lets us close the job without calling someone else in halfway.
- Mechanical
- Electrical
- Hydraulic
- Pneumatic
The value is not fixing the fault. It is preventing it.
From the outset we have believed that a company's value is not measured only by its ability to solve a technical problem, but above all by its ability to prevent one, staying with the Client with competence and continuity throughout the entire life cycle of their plants.
Cutting downtime is the most direct way of increasing a plant's efficiency. Protecting people and plants is an absolute priority in every activity. And every plant is a productive asset to be preserved, not a machine to be run until it breaks.
Five reasons, all checkable on a single job.
Independent and multi-brand
We are not tied to any single manufacturer. That holds for assistance and for spare parts: whoever has no brand to defend can propose the best solution rather than their own.
The cause, not the symptom
We do not want to limit ourselves to replacing a part: we want to understand why the problem occurred, solve it and help prevent it happening again.
One point of contact
Requests and client relations are handled directly by the organisation, while the technical team concentrates on carrying out the work.
Emergency and planned
The unplanned stop gets solved; the planned one gets avoided. They are two different jobs and both are needed.
In Italy and in Europe
The operating base is in Tirano, province of Sondrio, but the work is not limited to the Valtellina valley: we travel to where the plant is.
The machines, and the people who keep them running.
Photographs of real jobs, taken on site and on the factory floor by our technicians.
Crushing and conveyingAggregate production plant 
PlantsWorking on the plant 
AutomationElectrical panel, wiring 
HydraulicsHydraulic valves and hoses 
Batching plantsMobile mixing plant 
EnginesEngine unit 
FabricationSilo being assembled
Emergencies, 24 hours a day, 7 days a week
A plant standing still? Every hour counts.
+39 333 391 2318For a stoppage in progress the telephone gets there before the form. We answer ourselves, and the request does not go through a switchboard.
- Ivana Cabirri
- Administration and organisation
- Elis Hajdoni
- Industrial mechanical technician
IVEL was born where two competences met.
IVEL Energy Group S.r.l. was founded by Ivana Cabirri, head of administration and management, together with co-founder Elis Hajdoni, an industrial mechanical technician with established experience in the maintenance, installation and overhaul of industrial plants.
IV from Ivana, EL from Elis: a name that stands for the union of organisation and technical competence, the two things that on a job do not work without each other.
IVEL Energy Group since 2018, with technical experience going back to 2013. Today we are six people.
Tell us about the machine.
Sector, type of machine and the problem observed. Photographs, video or technical documentation help us assess before the site visit.
What we are asked most often.
What does IVEL Energy Group do?
Industrial maintenance and specialised technical assistance, across nine areas: batching plants, railway, hydraulics, automation, presses, site machinery, conveying systems, fabrication and spare parts.
Are you tied to a manufacturer?
No. IVEL Energy Group is an independent, multi-brand technical company: we are not tied to any single manufacturer, for assistance or for spare parts.
How quickly do you respond?
We reply to a request within 8 hours and are on site within 24–48 hours. For a plant standing still, +39 333 391 2318 answers 24 hours a day, 7 days a week.
Where do you operate?
In Italy and in Europe. The operating base is in Tirano, province of Sondrio, but the work is not limited to the Valtellina valley.
I do not know which area my problem belongs to.
That is not a problem. Describing the machine and the symptom is enough: routing the request to the right area is our job, not the client's.